My Data: Location, Availability, Backup and more...

My Data: Location, Availability, Backup and more...

Location

To begin with, many wonder "where my data are physical stored?". Our main servers reside in EU, in physically separated data centers to achieve maximum data redundancy. Since our platform is addressed to the global marine community, we use Cloudflare as our Content Delivery Network (CDN), with Cloudflare's network caching data in over 200 cities in more than 100 countries for you to have them available at a push of a button. Being the "Marine Data Cloud", we are embarrassing the Data Cloud approach, bonding it with the marine community needs!

Availability & Backup

Your data is our business and we strive to keep them available to you 24/7. For this, our apps are supporting since their initial release off-line usage. It is needless to have an App just for you to keep notes when off-line, on what to update when you'll be online again! Furthermore, systems always have failures and we must design them so that when failures occur a redundant system takes over so that the user doesn't practically sees any service interruption. For this reason, we have initiated our Disaster Recovery (DR) site configuration. Following international standards, our prime and DR sites are located in different geographical regions, some thousands kilometers apart, so that no single event can affect both. Furthermore, they operate on a active-active configuration assuring high-availability so than in case one node/component goes bust the other site is still functional and keep providing uninterrupted service. Despite the aforementioned providing the highest data protection and availability for your data, regular backup is also utilized. To wrap this up, your data are available 24/7 in active-active geo-redundant data centers and backed up.

Your Data Belong to You

We are strong advocates of open systems (our Open-API is under development) and, most of all, that your data belong to you. In other words, at any point you wish to do so, you may export your data and do as you please with them. Furthermore, you may delete your account and all your associated data will be irrevocably removed.

Last but not least, what about your personal information? In line with our User Agreement, we don’t process any payments ourselves. Our payment-processing partner is Stripe and is the one processing any credit/debit card including the card number, name, address, etc. Furthermore, and as clearly stated at our Privacy Policy, “Marine Data Cloud takes the privacy of your personal data very seriously, and we do not sell, rent, or otherwise provide your personally identifiable information to third parties”.

You are in control of your data and we make sure to keep them safe and available for you to use.