A boat can be either Licenced, Free or Disabled. Let’s take a look on what each status mean and what actions may or may not be performed:
Free: each account supports one (1) Free boat, conforming to the limits and quotas (refer to the Pricing page)
Licensed: many-boats are allowed per account, each one conforming to the limits and quotas of its assigned licence (refer to the Pricing page)
Disabled: many-disabled boats are allowed per account. A disabled boat appears as greyed-out (black & white) boat-card and is a boat that the user had used in the past but it is now obsolete and the user don’t wish to assign a licence neither to keep active as Free. Each disabled boat is conforming to the following limitations:
The Owner may,
Not share
Not edit the boat
Not add/edit/delete any records
View the boat (card/list-views) and its configured details
View the boat-records (trips, logs, inventory, tasks, etc)
Delete the boat
Activate the boat,
as free, if there is no other Free boat active
by assigning a paid-plan licence
A Shared-user (recipient) may,
Not share
Not edit/delete the boat
Not add/edit/delete any records
Not assign licence
View the boat (card/list-views) and its configured details
View the boat-records (trips, logs, inventory, tasks, etc)
You may now see your existing Free subscription plan (highlighted “Current plan” card) and the options you have to upgrade to a higher tier:
Select the paid-plan that fits your needs and click the “Start” button
Following this you are seeing the pop-up to fulfil your payment details. In line with our User Agreement, we don’t process any payments. Our payments-processing partner is Stripe and is the one processing any payment-card, including the card number, name, address, etc. Furthermore, and as clearly stated at our Privacy Policy, “Marine Data Cloud takes the privacy of your personal data very seriously, and we do not sell, rent, or otherwise provide your personally identifiable information to third parties”.
Confirm the subscription tier and fee
Fulfil your payment-card details
Country or region: providing updated information here assures you will have a proper invoice/receipt
Click “Subscribe”
Stripe may request additional authorisation from your card-issuer (bank) and you may need to additionally confirm via your mobile e-banking app
After completing successfully the licence purchase, your new subscription tier will be reflected immediately in your account’s Payment & Subscription and you will be able to select your new licence and assign it to a boat (see details below).
If you are an existing subscriber, you may purchase additional licence(s) as follows:
Click the “Add more licences” button
The additional licence(s) will be reflected immediately in your account and you will be billed a prorated amount. Please note that no refunds will be issued for unused licences during this billing period.
You may remove licence(s) as follows:
click the “Remove licences” button
Click the “Update quantity” button
The removed licence(s) will be take effect in your account at the end of your billing period.
After adding and configuring your boat, the next thing to do is assign a licence. To activate a boat and assign a licence:
Click the “Details” button on the respective boat-card you want to activate
To view and manage your boat licences:
You are are now seeing your account’s Subscriptions details, with the following data available:
Current subscription tier (plan)
Switch plan: click the “Switch plan” link to either upgrade or downgrade your subscription tier (see below for more details)
Annual pricing per licence, based on your plan
Licences
Assigned: already allocated to a boat of yours
Available: not yet assigned to a boat of yours
Add more licences: click the “Add more licences” button to increase your boat-licences
Remove licences: click the “Add more licences” button to decrease your boat-licences
Billing details: our payment processing partner (Stripe) is handling all these data (see above for more on Payments)
Recurring billing: if your subscription renews automatically upon expiration or not. Even when set as recurring billing, Stripe still provides you with advance notification prior to the renewal
Payment method: payment card details
Update payment method: click “Update payment method” to change your payment-card details (e.g. use a new card or re-authorise a renewed one)
Billing frequency and total fee
Subscription status: whether your subscription is active or expired
Cancel subscription: click “Cancel” if you wish to cancel your subscription
Purchase information
Subscription initiation date
Address: click “Update address” to provide the proper information
To Upgrade/Downgrade your subscription plan click the “Switch plan” link. You may now see your existing subscription plan (highlighted “Current plan” card) and the options you have to upgrade to a higher tier or downgrade to a lower one.
To downgrade/deactivate a boat:
Click the “Details” button on the respective boat-card you want to downgrade/deactivate
You are now in “Manage licence” where you see the current licence assigned to this boat along with all other available licences you have.
Select “Free Forever” to downgrade this boat to Free
Following this, the removed licence appears as available within your user-account and you are able to assign it on some other boat.
In either a boat licence-downgrade or a licence-removal (disable), all your boat data remain intact and assigning a new licence fully restores your boat’s functionality, conforming to the respective licence’s features and quotas (refer to the Pricing page). Indicatively:
Free: downgrading a boat to Free you will retain full-access to your boat data to add/edit/remove records, always in accordance with the Free tier features and quotas
Disabled: removing licence from a boat (disabling) retains all boat data (e.g. logs, trips, inventory, tasks, etc) with settings (e.g. boat personalisation, alerts, etc) remain intact. You will have read-only access to this boat data and you’ll be able to view all data. You will also be able to delete this disabled boat, should you wish. If you need to edit/delete any data, you’ll need to either setup this boat as Free or assign a licence anew.
Neither any status change (disable/activate) may be performed nor any licence may be assigned to a boat you receive as shared from another user. Only the boat owner may disable a boat, assign or remove a licence, from within his account. Should a shared with you boat needs any such action, please contact the boat/account owner.